Our Priorities
Hello Dorking works on behalf of the businesses in our town. Our purpose is to support businesses within the BID area by helping make Dorking town centre an attractive, safe and exciting place to work, live, visit and play with plenty of reasons to return and enjoy. This section highlights where we focus our efforts and how we support the town centre.
Our Four Guiding Pillars
The main areas we focus on : digital support, town promotion, public spaces and business help. These pillars guide our work across Dorking.
Our Business Plan
A detailed breakdown of our goals, priorities and how we’re funded. You can view or download the latest version here.
Frequently Asked Questions
Answers to common questions asked about Hello Dorking, the BID levy and how we work with local businesses.
Other Ways We Support The Town
Hello Dorking delivers practical support that helps the town thrive. From safety and sustainability to events and advocacy, this is how we turn our priorities into action.
Town Promotion
We plan and run seasonal campaigns, events and marketing activity designed to bring more people into Dorking. From Christmas festivals to themed campaigns like Wedding Week and Small Business Saturday, we keep Dorking front of mind and support footfall into the town centre.
Keeping Dorking Safe
We work closely with local businesses and partners to improve safety and reduce crime. This includes sharing police updates when available, supporting initiatives that tackle anti-social behaviour, running a live BID security WhatsApp group and regular meetings with Surrey Police and the PCC office.
Business Advocacy
We act as a voice for local businesses, making sure concerns and ideas are heard at council meetings and other forums. Whether it’s pushing for improvements, offering feedback, or helping to resolve local issues, we help businesses navigate challenges and get support.
Sustainability in Action
We run practical initiatives to help Dorking become more sustainable, from litter picks to taking part in campaigns like Big Green Week to supporting businesses in making greener choices.
Training and Updates
We provide useful tools to help businesses stay informed and resilient. From regular newsletters and business updates to themed talks and grant signposting, we aim to keep Dorking’s business community connected and supported.